Office Policies

Staff-member-blue-scrubsWe are open to serve you, answer questions or schedule an appointment during the following hours:

West Chester Office

Monday: 8:00 a.m. – 8:00 p.m.
Tuesday– Friday: 8:00 a.m. – 5:00 p.m.
*Some Saturday appointments available during the school year

Folsom Office

Monday: Closed
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: Open occasionally 8:00 a.m. – 3:30 p.m.
Thursday: 8:00 a.m. – 4:30 p.m.
Friday: Open occasionally 8:00 a.m. – 3:30 p.m. 


Your appointment has been reserved specifically for you. Please arrive ten minutes before your appointment. If you are more than 15 minutes late, you might be asked to reschedule.

We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment and appreciate your cooperation.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days of submission, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.